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FAQ's

We're sure you have questions! Luckily.. We've  got answers.. Here are some of our frequently asked questions.

 

Who is Lewis Luxury Furniture?

Lewis Luxury Furniture is a Dallas-based company with office Downtown Dallas and our suppliers' warehouse is located in Montreal, QC. We are a family-owned E-commerce business that strives to become an online platform for design furniture at affordable prices. Our mission is to create a shopping experience and a brand that our customers can rely on bringing high quality and excellent customer service.

Do you have any stores or showrooms?

Not as of now, but we are working on having a showroom by December 2019. In order to keep prices as low as possible, we operate exclusively online right now and pass our savings on to you. By eliminating these overheads, we are able to offer prices far lower than traditional retailers and other online retailers who have expensive showrooms that add to the cost of your purchase. Our website is designed to provide you with a shopping experience that rivals that of any showroom. More importantly, we can send you samples of material in order for you to see the leather/wool we will use to make your product.

 

The cost of maintaining a showroom would prohibit us from achieving our primary goal: offering the very best in design, quality, and materials used at an affordable price. Purchasing from Lewis Luxury Furniture is risk-free, as all products come with a 7-day money back guarantee and 1-year warranty.

Where are you located?

Our office is located in Downtown Dallas. Our suppliers' warehouse is located in Montreal, QC. We use an extensive network of freight professionals, so we ship to customers all over North America.

Where are your products made?

Lewis Luxury Furniture sources materials all over the world. Our vintage and aniline leathers come from Italy, our semi-aniline leather comes from Brazil. Our cashmere comes from South Korea. We have our factories in Asia.

How do I know that the quality is good without seeing the furniture?

Our primary goal is to provide only the best reproductions of your favorite designs at a price that will not leave you feeling left out. We hand select the leather, test the foam, carefully select our workers to ensure quality above all things. We are very proud to provide the public with a selection of goods that will look terrific and last for many years to come. However, if for some reason you are not satisfied with your purchase please feel free to contact us and let us know. Lewis Luxury Furniture offers a 7-day money back guarantee if you are not satisfied with your purchase.

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